COVID-19 Policy

Due to the COVID-19 global pandemic that has been happening during the recent months, we are continuously looking at different measures to ensure that all our customers and their loved ones are safe shopping with us. We understand that these are uncertain times for pets and pawrents alike. However, we are committed to help you and your family with your essential pet needs


While we remain operational during these difficult times and continue to process your order within our usual timeframes, there are significant delays in shipping times of your orders. Unfortunately, our regular shipping timeframes cannot be guaranteed and are subjected to the discretion of the appropriate authorities.


We are continuously updating our website to ensure that you have the best online experience in pet retailing. We thrive to ensure that your experience shopping at The Happy Cerberus from start to finish are as close to 100% contactless as possible.


Please do not hesitate to contact us via our online form here or at if you have any questions or concerns. Alternatively, you can also reach out to us on social media on Facebook, Instagram and Pinterest.


Disclaimer: As the situation surrounding COVID-19 outbreak is changing daily, we may experience disruption in operations. We sincerely apologise for any inconvenience caused and we will work to keep operations running as smoothly as possible. We will continually update this page and notify you to the best of our ability if there are any changes that will impact you.